Privacy Statement

Overview

This Privacy Statement explains how Shmub collects, uses, stores, and discloses information when you use our website and services.

Information we collect

• Account and profile data such as name, email address, and authentication identifiers.
• Workspace and connector data that you authorize us to ingest for read-only indexing and display.
• Usage data such as events, feature interactions, request metadata, and diagnostic logs.
• Technical data such as IP address, browser type, device details, and cookie/session identifiers.

How we use information

• To provide, maintain, secure, and improve the service.
• To authenticate users and enforce workspace access controls.
• To operate search, feed, and product functionality you request.
• To monitor reliability, investigate incidents, and prevent abuse.
• To communicate service updates, product notices, and support responses.

How we share information

We do not sell personal information. We may share information with service providers that help us run the platform, with your organization administrators as part of workspace operation, or when required by law.

Data retention and security

We retain information for as long as needed to provide the service, meet legal obligations, and resolve disputes. We implement administrative, technical, and organizational safeguards designed to protect information, but no system is completely secure.

Your choices

You can request access, correction, or deletion of certain information through your workspace administrator or by contacting support. You may also disconnect integrations and stop using the service at any time.

Children's privacy

The service is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this statement

We may update this Privacy Statement from time to time. We will post any updates on this page and update the effective date above.